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Hello, I’m
 Natalie Parker  Virtual Assistant

Do you want to enhance your customer service experience? Then it’s time to hire a virtual assistant.

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About

Video Conference

 Experience & Skills 

2016-2017 | California State University, Channel Islands Extended University | Marketing Assistant 

 

2017-2021 | California State University, Los Angeles | Recruiter/Community Recruitment Specialist

 

2021-2022 | University of California, San Diego | Regional Admissions Officer 

 

2022-Current | Virtual Assistant Freelance

 I Love Helping People. 

That’s a general statement, huh? Truth is. I’m still discovering in what ways I love helping people. I started Yours Truly VA as a way to explore my interest in the beauty industry. I have tried it all. I started a business 5 years ago called Natalie’s Boutique. I wanted to offer hair extensions, but if I’m being honest I had never really sold anything before let alone started a business. First of all, it was way too similar to the well established business Kendra’s Boutique. Second of all, I didn’t know my “why” I just knew I wanted a business. What I did know was that I had to go back to the drawing board. 

 

I proceeded to have failed attempts with being a lash tech and microblader. Then it dawned on me that I don't have to BE a beauty professional to BE in the beauty industry. I started to reimagine starting a business and how I wanted to help people. Most of my professional experience is in education. Since 2017, I’ve worked with students, counselors, parents, and community organizations to educate and inform students about higher education. During that time I learned I’m people oriented and equity focused. No matter what the company is about, its purpose should be to serve the people that it intends to serve. 


That’s when I realized I want to help business owners improve their business systems, client experience, and client retention. As first generation entrepreneurs or individuals who have had the pleasure of working for themselves most of their professional career I can provide insight into how other organizations run their company. My motto is you have to treat your small business like a big business if you want to scale and generate more revenue. Although being a virtual assistant doesn’t allow me to be a business consultant I am able to work with beauty professionals to improve their business infrastructure. Now that I have found my why I want to welcome you to Yours Truly VA Virtual Assistant. 

Ready to elevate your small business to a big business? Hire a virtual assistant. 

Services

 We want to join your team! 
 
Your business matters to us. As entrepreneurs it can be hard to say that you need help and invite a stranger into your business. Who’s going to treat your business like you? We will. We understand that you’ve worked so hard to be able to scale your business and our goal is to lighten the load so you have more time for the things you enjoy. 

Email Account Management

  • Manage and clean up email list

  • Organize and structure email inbox 

  • Import/Export email lists to email service provider 

  • Respond to clients regarding inquiries or questions 

  • Set up an email service provider (Mailchimp, Flodesk, etc.)

  • Respond to emails in a timely manner received from clients 

  • Create email campaigns that are customized to your business

  • Develop a email communication strategy that builds relationships

Calendar Account Management

  • Inform clients about openings as needed 

  • Set up Google calendar to manage dates*

  • Set up booking site (Acuity, Booksy, Vargo, etc)

  • Use direct messages to add dates to a calendar

  • Update email and text notifications via booking site

  • Update/manage your calendar as needed for client availability

  • Schedule personal appointments and block time off on calendar

  • Cancel appointments or reach out to clients regarding availability

  • *If no booking site has been created for calendar management 

Social Media Management

  • Analyze reports from Instagram insights

  • Automate social media posts (if applicable)

  • Create auto responders for business account

  • Add business email to your instagram account

  • Respond to comments and engage with audience

  • Create/Update IG highlights (graphics not included)

  • Monitor direct messages received on Instagram account

  • Add contact information (booking link, website, email, etc.)

  • Propose new ideas and concepts for social media presence

Let’s Start Working Together!

Contact

© 2022 by Yours Truly VA.

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